May 19th update: in a continued effort to keep our team properly distanced inside our premises, we will continue to operate our retail location as online ordering for curbside pick up only for the foreseeable future. We appreciate your ongoing support of everyone’s safety and our business!
CURBSIDE PICK UP IS THE ONLY OPTION AT 1247 Queen Street East
CURRENT HOURS 7 DAYS/WEEK: 10AM to 5PM
PLEASE MAKE YOUR PURCHASES ONLINE AT THIS TIME
- Visit tomandsawyer.com
- Shop for your products under the categories: dog meals, cat meals, treats, bone broths and gift cards
- If you want to pick it up at our store, on checkout choose: IN STORE PICK UP
- Note: if you do not want to pick up at our store we encourage you to select PENGUIN PICK UP or shop our products directly at penguinfresh.com for home delivery in many GTA areas for only $10 delivery charge with no purchase minimums! Contact Penguin Fresh directly for more info.
- we will continue to do our normal scheduled local delivery for 14+ pet meals
- We accept credit card and Tom&Sawyer gift cards for purchases online at www.tomandsawyer.com
- Leave us special info in the notes section of planned arrivals and to even say “hi Tom&Sawyer Team!!”, we are working very hard for all your pets right now!
- When you arrive at our store our doors will be locked, Please
- Pull up in your vehicle and call 647 247 3212 ext 1 and let us know your name and order # and we will curb-side deliver your order; OR
- Ring the doorbell at the side of the door and hold up your order # from the email confirmation for us to retrieve for you
- The team will pack your order and place it in the designated bin located outside of our front entrance
- Please check your order for accuracy before leaving
We appreciate your understanding of our additional preventative measures to limit the spread of COVID-19.
Any of these policies can change at any time, as the situation is currently very fluid. If you have any questions, please contact us:
647 247 3212 x1
Thanks from the Tom&Sawyer Team
Be Safe out there!