Announcements Pet Food Industry Pet Health

LESLIEVILLE RETAIL STORE-CURBSIDE PICK UP ONLY FROM 10AM-5PM-effective March 18

In a continued attempt to keep our team and the community at large safe, we will no longer allow customers inside our Leslieville store premises.

CURBSIDE PICK UP IS THE ONLY OPTION AT 1247 Queen Street East

CURRENT HOURS 7 DAYS/WEEK:  10AM to 5PM 

PLEASE MAKE YOUR PURCHASES ONLINE AND NOT IN EXCESS!!

Ordering Steps:

  1. Visit tomandsawyer.com
  2. Shop for your products under the categories: dog meals, cat meals, treats, bone broths and gift cards
  3. If you want to pick it up at our store, on checkout choose: IN STORE PICK UP
    1. Note: if you do not want to pick up at our store we encourage you to select PENGUIN PICK UP or shop our products directly at penguinfresh.com for home delivery in many GTA areas for only $10 delivery charge with no purchase minimums! Contact Penguin Fresh directly for more info.
    2. we will continue to do our normal scheduled local delivery for 14+ pet meals
  4. We accept credit card and Tom&Sawyer gift cards for purchases online at www.tomandsawyer.com
  5. Leave us special info in the notes section of planned arrivals and to even say “hi Tom&Sawyer Team!!”, we are working very hard for all your pets right now!
  6. When you arrive at our store our doors will be locked, Please
    1. Pull up in your vehicle and call 647 247 3212 ext 1 and let us know your name and order # and we will curb-side deliver your order; OR
    2. Ring the doorbell at the side of the door and hold up your order # from the email confirmation for us to retrieve for you
  7. The team will pack your order in a bag (please do not bring your reusable bag) and will unlock door to hand it to you
  8. Please check your order for accuracy before leaving

We appreciate your understanding of our additional preventative measures we have invoked to limit the spread of COVID-19.

Any of these policies can change at any time, as the situation is currently very fluid.  If you have any questions, please contact us:

info@tomandsawyer.com

647 247 3212 x1

Thanks from the Tom&Sawyer Team

Be Safe out there!