Using Penguin Pick Up allows your frozen meals/broths and refrigerated treats to be maintained completely in a freezer or refrigerator environment. You can then pick up your order whenever is convenient for you and ensures that our Tom&Sawyer products are properly stored and handled all the way to you!
This is a free service for orders over $40 before tax ($7 fee applies otherwise)
Step 1: Order dog meals, cat meals, treats and bone broths on our website www.tomandsawyer.com
Step 2: Choose “Pick Up” as the option during the check out process and the select the location you would like to pick up your order at. (orders are sent Monday to Friday* can be ready for pick up typically within 24-48 hours
Step 3: In the notes section at checkout, let us know anything else you may need or ask us a question, we will reply!
Step 4: Complete your transaction and you will be notified directly by Penguin Pick Up when your order is ready to retrieve!
Pick Up Locations-Regular Distribution Available
Orders placed by 12pm are delivered next day to designated pick up locations from Monday to Friday
Any orders received after 12pm on Thursday will be ready for pick up on the following Monday by 4pm.
Hours: “Penguin Pick Up” dedicated locations are open Mon-Fri from 7am to 9pm and Sat/Sun from 10am to 6pm, but hours can vary by store. UPS Store pick up locations are restricted to each stores hours and you should check the UPS store website (typically closed Sunday).
Brampton Queen & Airport, The UPS Store – 2880 Queen Street East, Brampton, Ontario L6S 6E8
Burlington – Fairview St: The UPS Store – 5-4104 Fairview Street Burlington, ON L7L 4Y8
Etobicoke (Toronto)- 2131 Lake Shore Boulevard West, Etobicoke, ON M8V 0A5
Hamilton, Penguin Pick Up – 653 Upper James Street, Hamilton ON, L9C 5R8 (orders arrive on Tuesdays only)
Oakville-The UPS Store-200 North Service Rd W, Oakville, Ontario.
Richmond Hill Penguin Pick Up – 31-9325 Yonge Street, L4C 0A8
Scarborough Penguin Pick Up – 1900 Eglinton Ave. E., Scarborough ON
Toronto (North York) Penguin Pick Up – 1401 Lawrence Ave. W., Toronto, ON
Toronto (Cabbage Town) Penguin Pick Up – 453 Parliament Street, Toronto, ON M5A 3A3
Toronto (Church) Penguin Pick Up – 609 Church St, Toronto, ON M4Y 2E6
Toronto (Queens Quay) Penguin Pick Up – 228 Queens Quay West, Unit #8. Toronto, ON M5J 3A3
Toronto (East Downtown) Penguin Pick Up – 629 Eastern Ave, Toronto, M4M 1E3, Building A
Toronto (Downtown West) Penguin Pick Up- 93 Peter Street, Toronto, M5V 0P1
Toronto (Midtown) Penguin Pick Up- 120 Eglinton Ave East, Toronto M4P 1A6
Toronto (North York) – Penguin Pick Up – 2625 E Weston Road, North York M9N 3X2
Toronto (Queen West) Penguin Pick Up – 68 Abell St, Toronto, ON, M6J 0B1
Toronto (Adelaide West) Penguin Pick Up – 531 Adelaide St West, Toronto, ON M5V 0N7
Toronto (University/Queen inside Rexall Store) 250 University Ave, Toronto, Unit #120, M5H 3E5
Toronto (University of Toronto Campus Bookstore) 214 College St., Toronto M5T 3A1
Vaughan/Concord Penguin Pick Up – 3200 Hwy 7, Vaughan On.
Pick Up Locations – Friday Distribution Only
The following locations receive orders on Fridays only. Any orders placed after 12pm on Thursday will not be delivered until the following Friday
Barrie, The UPS Store – 4 Alliance Blvd #13, Barrie, ON L4M 7G3
Wasaga Beach, The UPS Store – 2-291 Main Street, Wasaga Beach ON, L9Z 0E8