returns & exchanges 

If you find that you need to return or exchange a purchased EXTRAS item, please contact us at +1 (647) 247-3212 within 14 days of receiving your purchase and we will be happy to assist. Please note that some restrictions may apply based on the purchased product.

Due to the nature of the product, all sales of meals are final. In the case of receiving an incorrect order, or further questions regarding our fresh prepared pet meals, please contact us at +1 (647) 247-3212.